Tech Support for Busy Entrepreneurs
Helping you go from
🤬 to 🤯 to 🤩
What I Do
I work with small businesses, entrepreneurs, and solopreneurs to set up and maintain all of their tech systems, automation, and workflows.
With Business Tech BFF on your side, your business can run itself auto-magically while you focus on your clients, making money, and doing what you do best.
Here are just some of the hundreds of ways we can help:
- Automating just about any repetitive office task (say goodbye to manually entering all of your leads)
- Creating marketing campaign workflows
- Designing spreadsheets and databases to keep track of your data
- Recommending and implementing new apps, systems, and workflows that complement your existing processes.
- And so much more! Click below for a full list of the types of projects we've performed for our clients to get a better idea of how we can help you.
Main Packages and Pricing
Zapier Automations
As a Zapier Certified Expert, I specialize in setting up "Zaps" to make all of your apps talk to each other.
I offer two levels of Zapier setups:
Single-Step Zaps
Starting at 125
I will set up a simple, single-step Zap allowing one of your apps to talk to another.
Apps must already have integrations built in to Zapier.
Multi-Step Zaps
Starting at 225
I will set up a more complex multi-step Zap, allowing many of your apps to talk to one another, and applying conditional logic, custom code, and API calls (to interact with apps not in Zapier's library) to give your Zaps superpowers.
BFF Sessions
As a small business owner, I know you have a laundry list of tech things you need to take care of, but you've been too busy to check them off your ever-growing "do this someday" list. With our Full Day BFF, Half Day BFF, Hourly BFF, and Quick Fixes Sessions, you can let us take care of them for you!
Full Day BFF
1500
What's Included:
- Half hour goal setting call to go over your tech goals and priorities and create a roadmap for your Full Day BFF session.
- 6 hours of focused work by your Tech BFF with zero distractions (we only check our notifications if they're from you).
- Off-boarding packet full of recordings, screenshots, tips, suggestions, and more reviewing the work we accomplished and any next steps.
- My signature 30 Day Got Your Back Guarantee
Half Day BFF
750
What's Included:
- Half hour goal setting call to go over your tech goals and priorities and create a roadmap for your Half Day BFF session.
- 3 hours of focused work by your Tech BFF with zero distractions (we only check our notifications if they're from you).
- Off-boarding packet full of recordings, screenshots, tips, suggestions, and more reviewing the work we accomplished and any next steps.
- My signature 30 Day Got Your Back Guarantee
Hourly BFF
200
We'll spend one hour together checking things off your tech to-do list. We can do it all for you, walk you through it step-by-step, or something in between.
Quick FixeS
115
For those days when you are working on your tech, and you've almost got it perfect, but there's just one little thing you can't seem to figure out, we'll spend up to half an hour with you to get it fixed.
Something Else?
Almost every service I do for my BFFs is completely custom.
If it involves a screen, a keyboard, and the internet, there's a good chance I can take care of it!
If you didn't see what you're looking for above, be sure to check out my "What I Do" page by clicking on the link below. There, you'll find dozens of examples of the types of projects I've worked on, tasks I've accomplished during BFF sessions, and lots of add-on services I offer in addition to my main packages.
What I DoThe Process
Consultation
As soon as you reach out to us, we'll schedule a time chat about you, your business, and your technology needs. This is a free, zero-obligation conversation. After we chat, you'll get a proposal recommending our next steps together.
Service
For Quick Fixes and Hour BFF sessions, we'll be with you the whole time, walking you through your tech questions and occasionally taking control of your screen as needed.
Our Full Day BFF and Half Day BFF sessions will start with a half hour video call to chat about your goals. At the end of that meeting, we'll schedule a time for the bulk of the work to happen. You won't be expected to attend the work session, but we do ask that you remain available for calls, texts, and quick video chats as needed.
Our Dubsado setups will start with a Zoom meeting to have an in depth discussion about your business processes. Based on that call, we may give you some additional homework to help us understand your needs even better. After that, we'll get your systems up and running, which generally takes us about 4 weeks.
Got Your Back Guarantee
Technology can be complicated and unpredictable. That's probably why you're here in the first place!
You could find a bug (eek!). You might realize something we did doesn't quite work exactly the way you'd hoped (our bad!). Or an app you're using might change their APIs and stop working altogether (why would they even do that?!? and what the heck is an API?!?).
Most of our services come with our signature Got Your Back Guarantee, where we will fix any issue that arises from the work we did for you. Because a BFF never just turns their back and walks away.
Our Story
Hi friend! I'm Todd, your new Tech BFF!
My journey to starting Business Tech BFF was full of twists and turns!
Many moons ago, I spent 10 years blurring the lines between technology and creativity as a Production Manager and Technical Director for live theatre. Whether I was drafting scenic details, programming complicated lighting sequences, or creating automated systems to track calendars and budgets, I was always discovering new ways to use technology to work smarter instead of harder.
When I moved to Minnesota in 2017, I started a Wedding Planning business, and quickly found that many of the technical systems I had in place in the theatre worked with or could be easily adapted for weddings. But just as quickly, I found that so many of my wedding planning colleagues were struggling to keep up with all the new apps out there! They would be amazed by what I thought was a simple suggestion to improve their workflow; it came naturally to me, but was completely unfamiliar to them.
That's why I started Business Tech BFF: to help small businesses and creative entrepreneurs like you put technology to work for your business so you can focus on your clients.
Want to learn more about me and the rest of the Business Tech BFF team? Click on the "About Us" button below!
You're Too Kind
We work with small businesses, entrepreneurs, and solopreneurs to set up and maintain all of their tech systems, automation, and workflows.
Someone Told Us You've Got a Few Questions...
Who do you work with?
While we specialize in working with creative small businesses and solopreneurs, we've worked with all kinds of businesses and organizations! Here is a sampling of industries our BFFs have represented:
- Bookkeepers and accountants
- Business coaches and consultants
- Government offices
- Manufacturers and distributors
- Paralegals and other legal professionals
- Virtual assistants
- Visual and performing artists
- Web and graphic designers
- Wedding professionals (planners, DJs, venues, photographers, officiants, and more!)
- Woodworkers (cabinet makers and specialty artisans, including a birdhouse designer)
- Many More!
Note: we do not work with HIPAA compliant technologies, so unfortunately, cannot serve most healthcare professionals
What apps or platforms do you work with?
All of them!
If you want to use a platform that we're not yet familiar with, we'll learn all the ins and outs before we work together at no additional cost to you.
For a list of some of the apps we love to work with the most, click HERE.
Do I need to give you my passwords?
We collect login information for each of our BFFs via a secure and encrypted password management and sharing platform. This allows our staff to log in to your accounts without gaining direct access to your passwords.
Despite this security measure, we still encourage our BFFs to change the passwords of any accounts we accessed while we were working together and every 3 to 6 months in the future.
Gosh, what don't you do?!
While we do work with our clients on setting up and maintaining their accounts in bookkeeping, social media scheduling, email marketing, and task management apps, we're not accountants, copywriters, marketing experts, or VAs.
If your struggle is with how to set up and use the technology, that's where we come in!
If it's about what to do once everything is running, you may need to hire someone else too (click here for a list of awesome professionals we love to recommend).
Also, as noted in who we work with above, we do not work with HIPAA compliant technologies, so unfortunately, cannot serve most healthcare professionals.
What charities do you support?
We are so glad you asked! Giving back is important to us, so 5% of all profits are divided equally and donated to the following charities:
Do you offer payment plans?
Absolutely! While you are always welcome to pay in full, all of our packages except for our Hourly BFF and Quick Fixes sessions can be paid in three equal monthly payments.
In some cases, we are able to provide payment plans of up to six months, so be sure to ask if that is what you need!
Do you have a money back guarantee?
No, but we do have a 30 day Got Your Back Guarantee. You can find more information about that HERE.
Do you do anything for free?
Yes! We host occasional webinars on the tech topics most important to you!
These are always free and we never make sneaky sales pitches to our viewers or hold back the important details for paying clients (we've all sat through those really annoying webinars where they say, "You'll learn all about this!" and then you realize the freebie includes only 3% of the promised information and the rest is included in their $10k course? Yah, this isn't one of those.)
Interested in knowing more about our webinars? Subscribe to Wedding Tech BFF at the bottom of this page and we'll be sure to keep you in the loop when we have upcoming webinars!